Frequently Asked Questions (FAQs)

  • What makes our belts so special?
    All our belts are 100% Real Full Grain Cow Leather which is the highest quality of leather. Our belts are handmade, crafted with care to suit you waist. They are not made in China or from bonded leather.
  • What is so special about Full Grain Leather?
    Full grain leather is the highest quality grade of leather money can buy. It comes from the top layer of the hide and includes all of the natural grain. Full grain leather is extremely strong and durable, as the natural grain contains the strongest fibers in the hide. While strong and durable, full grain leather remains extremely breathable, resulting in less moisture from prolonged contact.
    Full Grain Leather
  • How to return an item?
    To exchange the product, please visit this link and open a return request or email us at [email protected]. Once we have reviewed and approved your return request, we’ll provide you the return details. Once we have received the product we will arrange an exchange or a refund as per your request. Please note: All postage costs involved in returning to Koala Wears and shipping replacement products are the responsibility of the customer, except in the case of items received damaged or faulty.