At Koala Wears, we offer FREE Standard Shipping to all our customers across Australia.
Standard Delivery time: 2-14 workdays after despatch.
Express Delivery time: 2-5 workdays after despatch.
We can ship to all residential and business addresses, PO Boxes, Parcel Locker, Parcel Collect across Australia.
We can also ship to Canada, New Zealand, U.S.A. and U.K. We charge a flat shipping fee for all international orders.
|Estimated Delivery time & fee||International Standard Delivery||International Express Delivery|
|Canada||4-8 business days||AUD $15.00||6-12 business days||AUD $25.00|
|New Zealand||8-13 business days||AUD $10.00||5-8 business days||AUD $15.00|
|United States||10-15 business days||AUD $15.00||7-10 business days||AUD $25.00|
|United Kingdom||10-15 business days||AUD $20.00||6-13 business days||AUD $30.00|
Due to COVID-19 pandemic, we have implemented new rules and restrictions from Australian Government and World Health Organisation to ensure your order will arrive safe at your doorstep.
Our team, who are packing new orders or collecting and inspecting returns, have been provided with hand sanitizers, gloves and masks.
We also are working closely with our delivery partners to ensure parcels arrive in the safest way possible. This includes drivers conducting contactless deliveries and following hygiene precautions as advised by local government and health authorities.
For more information click here around additional measures our delivery partners like Australia Post are doing to keep customers safe.
If you are interested in shipping products to another country that is not on our list, please contact us here.
Handling Time: After receiving an order, Koala Wears will ship out the parcel within 1-2 business days and will email the tracking number to the customer.
Shipping Terms & Conditions:
Our shipping partner is Australia Post for all domestic & international orders.
Koala Wears does not refund international shipping costs and reserves the rights to deduct any return costs incurred from the total return amount for orders that are refused at customs. Koala Wears are legally required to declare the full dollar value paid on the international shipments and must include an invoice for customs if they require it.
If you have any inquiries regarding delivery, please contact us here.